Finding the exact firmware is critical. Because RK322x chips are used in many generic boxes, a "one size fits all" link doesn't exist. You must match the firmware to your specific board and Wi-Fi chip (e.g., SV6256 or RTL8189).
If the box still boots, go to Settings > About Device to see the current Build Number. android rk322x box firmware link
Identify the small square chip near the antenna. Common brands are Realtek, Broadcom, or Ssv. 3. Required Tools for Flashing To install firmware from a PC, you need: MXq Pro 4K Tvbox - Rockchip RK322x Armbian Finding the exact firmware is critical