The V3600 version is legacy software. It is optimized for Windows XP, Windows 7, and Windows 8. Users on Windows 10 or 11 may need to run the application in "Compatibility Mode" to ensure it functions correctly.
Once the printer is in Service Mode, connect it to your PC via a USB cable. Open the Service Tool V3600 and navigate to the "Main" tab. Locate the "Waste Ink Counter" section and click "Set" to reset the values to zero. Important Safety Warnings
Using the Canon Service Tool V3600 carries risks. If used incorrectly, it can permanently lock the printer's mainboard. download canon service tool v3600
Before attempting to use the software, you must put your Canon printer into Service Mode. This is a special boot state that allows the software to communicate with the hardware. Turn off the printer but keep it plugged in.
Clears the internal counter to bypass the 5B00 error. The V3600 version is legacy software
⚠️ Ensure you are using the correct version for your specific printer model. Attempting to reset a newer printer with an outdated version like V3600 can result in a "Mainboard Lock" which cannot be reversed without replacing hardware. System Requirements and Compatibility
Release both buttons. The power light should blink and then stay solid, indicating Service Mode is active. Once the printer is in Service Mode, connect
Press and hold the Resume button (usually marked with a triangle icon). While holding Resume, press and hold the Power button.