Depending on the specific Genetec appliance or tool you are using, the default credentials will vary: Device / Software Default Username Default Password Synergis Appliance Streamvault Appliance (Admin) Streamvault (Operator) Streamvault (Server Admin) genetecfactory
Navigate to the configuration folder (typically C:\Program Files (x86)\Genetec Security Center 5.x\ConfigurationFiles ).
This guide explores the various default passwords for Genetec hardware and software, how to reset them if they fail, and best practices for securing your system. Genetec Default Passwords by Device and Tool genetec config tool default password free
The "Admin" user password for Security Center is stored in the Directory database. Advanced users can reset it by running an SQL script through the Windows Command Prompt to set the password field to a known hash or blank. Method 3: Technical Support
If the default credentials do not work, the password has likely been changed. You can reset it using the following methods: Method 1: Modifying Configuration Files (Server Admin) To reset the password without a current one: Depending on the specific Genetec appliance or tool
Navigate to Start > All Programs > Genetec Security Center > Config Tool .
To prevent unauthorized access, follow these hardening best practices : Advanced users can reset it by running an
Restart the service in Windows Services to apply the change. Method 2: Resetting via SQL Batch File