For regional inquiries, the Hik-Partner Pro (HPP) App allows users to scan or enter a serial number to see if a device is "In-warranty" or "Out of warranty".
Finding your Hikvision device's serial number is essential for checking its warranty status, verifying authenticity, or adding it to the Hik-Connect app. This guide covers how to locate your serial number and use online tools for verification.
Look for a sticker on the bottom or side of the camera, DVR, or NVR. It is marked as "S/N" . Hikvision Serial Number Check Online
Log in to your device's IP address. Navigate to Configuration > System > System Settings to view the "Basic Information" and serial number.
The serial number (SN) is typically a (or one letter followed by eight digits). You can find it using these primary methods: For regional inquiries, the Hik-Partner Pro (HPP) App
Once you have the serial number, you can use online portals to verify authenticity or check warranty status:
You can use the Hikvision Device Authenticity Portal to confirm if your product is genuine and authorized for your specific region. Look for a sticker on the bottom or
If connected to a screen, go to Maintenance > System Info > Device Information . In newer interfaces (GUI 4.0), look under the same path to find the SN. Hikvision Serial Number Check Online