If you moved the folder after installation, you must update these paths manually. Step B: Check the Database Service TecDoc relies on a background service to fetch parts data. Press Win + R , type services.msc , and hit Enter. Look for or TecDoc Server .
If the drive letter changed, the "Loading Data Failed" error will trigger because the configuration file is looking for a path that no longer exists. Step E: Registry Clean-up
If the antivirus flagged a file in the TecDoc folder, restore it and add the entire TecDoc folder to the . If you moved the folder after installation, you
Re-apply the patch if the original file was deleted or corrupted. Step D: Check Virtual Drives
Sometimes the software "remembers" an old, broken path in the Windows Registry. Press Win + R , type regedit . Look for or TecDoc Server
If you are working with a patched or "activated" version of the TecDoc Catalogue, encountering the error is a common hurdle. This message typically indicates that the software cannot establish a handshake between its core application and the database files (usually housed in Transbase or MariaDB).
Open your TecDoc installation folder (usually in C:\TecDoc_Catalog\ ). Look for the configuration files. Locate tecdoc.ini or config.xml . Open it with Notepad. Re-apply the patch if the original file was
Troubleshooting "Loading Data Failed: Check the Configuration File" in TecDoc (Patched)
If it fails to start, your configuration file likely has an incorrect port number or IP address (it should usually be localhost or 127.0.0.1 ). Step C: Antivirus and Patch Integrity
Ensure the InstallPath and DataPath values match your current setup. 3. Final Verification After making changes: Restart your computer to ensure all services refresh. Run the TecDoc executable .