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Several bugs have been tracked for this behavior, including CSCwd15921 , which affects releases 2.2.3.x through 2.3.4.x.

If the automated download fails, the most reliable fix is to manually upload the image:

Once imported, check System > Settings > Integrity Verification to ensure the image is verified against Known Good Values (KGV) . 2. Refresh Cisco.com Credentials

Check if there is a pending update for the Cisco Trustpool and apply it to restore secure communications. 4. Verify Proxy and Connectivity

Cisco released Field Notice FN74033 , stating that older versions of DNA Center will fail to download metadata after , due to certificate changes. If you are on an older release, an upgrade to a fixed version (e.g., 2.3.5.x or later) is required. Comparison of Solution Paths Effectiveness When to Use Manual Import Urgent upgrades or persistent API errors. Credential Refresh Authentication or account permission issues. Trustpool Update Certificate or SSL handshake failures. Software Upgrade For long-term fixes of known bugs (e.g., CSCwd15921).

Are you currently running a or three-node cluster, and what is your specific software version ? DNA CENTER IMAGE REPOSITORY ERROR NCSW10301

Go to the Cisco Software Download portal on your laptop and download the required .bin or .tar file.