Printcopyinfo Error Codes New May 2026
For specialized hardware, you may need to consult specific technical manuals:
This error is becoming more common with "new" high-resolution scan jobs that overwhelm the local cache.
Temporarily turn off the PrintCopyInfo tracking module. If the printer works, the issue is strictly with the software/database; if it still fails, the hardware or network is the culprit. Advanced Resources printcopyinfo error codes new
In Windows, navigate to Applications and Services Logs > Microsoft > Windows > PrintService . This often provides a more detailed description of why the "PCI" error was triggered.
Are you seeing a on your screen right now, or are you looking to update your drivers to prevent these errors in the future? For specialized hardware, you may need to consult
If you encounter a PrintCopyInfo error not listed above, follow these universal steps to diagnose the issue:
Ensure port 9100 or the specific tracking port (often found in the PaperCut Knowledge Base ) is open. 2. Error Code: PCI-2045 (Authentication Failed) Advanced Resources In Windows, navigate to Applications and
Expand the storage quota for the PrintCopyInfo directory on your server. 4. Error Code: PCI-5500 (Script Execution Error)
Check if the "New" security protocols (like TLS 1.3) are enabled on the printer, as older devices may fail to authenticate if they only support TLS 1.1. 3. Error Code: PCI-4009 (Storage Full / Buffer Error)
Force a manual sync of your user database within the print management console.