How to Fix "TecDoc Loading Data Failed: Check the Configuration File"
Ensure that your Windows Firewall isn't blocking the ports used by the database (commonly port 3306 for MySQL or 2024 for Transbase). 6. Corrupt Installation or Missing Registry Keys
Ensure the path in your configuration file points to the folder containing the .dat or .db files. How to Fix "TecDoc Loading Data Failed: Check
Instead of a full uninstall, go to Control Panel > Programs and Features , select TecDoc, and click Repair . This often resets the configuration files to their default, working state. Summary Checklist Is the database service running in services.msc ? Does the config file point to the correct folder path? Does the user have Admin privileges? Is the Firewall blocking the connection?
TecDoc often requires high-level permissions to read its own configuration files and initialize database drivers. Right-click the TecDoc shortcut or .exe file. Select > Compatibility . Check the box "Run this program as an administrator." Apply and restart the application. 5. Firewall and Antivirus Interference Instead of a full uninstall, go to Control
If the status is not "Running," right-click and select .
Add the TecDoc installation folder to your Antivirus "Exclusion" list. Does the config file point to the correct folder path
Look for files named config.xml , dbconfig.ini , or settings.json within the installation directory (usually C:\Program Files (x86)\TecDoc ).
If you are working with the TecDoc Catalogue—the gold standard for automotive spare parts data—encountering the error during or after installation can be a major roadblock.