If you get a white screen and a crash before the menu even loads, it is usually a codec or intro video issue. Navigate to the game folder. Find the folder named .

If your investigation is being cut short by technical bugs, here is a comprehensive guide to getting the game stable. 1. Disable the Steam Overlay

Find the main executable (usually game.exe or Sherlock.exe ). Right-click it and select . Navigate to the Compatibility tab.

Try lowering your monitor's refresh rate to via Windows Display Settings before launching.

Download and install the directly from the official Nvidia website. Restart your computer after installation. 4. Adjust the Resolution and Refresh Rate

Under the tab, toggle off Enable the Steam Overlay while in-game . 2. Force Compatibility Mode and Admin Privileges

A common culprit for crashes in older titles is the Steam Overlay. The game’s engine sometimes conflicts with the UI layer Steam tries to inject. Open your Steam Library. Right-click on . Select Properties .